Students looking for advice in the run-up to A-Level
results day are being offered help by the University of
The University will be running online lunchtime Clearing Clinics
from Monday (15 August 2011) between 12pm and 2pm to help those
entering the Clearing process.
Students will be able to log on for advice and support from 9am
until 5pm from results day (Thursday, 18 August 2011) onwards.
The Clinic will deal with 1-2-1 chats with applicants who cannot
get through on the phones lines due to the volume of calls and are
concerned they have not yet received confirmation emails or status
updates on UCAS.
The Clearing Clinic team will work closely with Admissions to
ensure applicants receive updates in the chat rooms on how their
individual application is progressing. The team also follows
through the support beyond initial Clearing information, helping
them with queries regarding accommodation and financial
Paul Travill, Academic Registrar, said: “Our top tip is to be
prepared – our Clearing Clinic opens before A-level results day so
applicants can get help and advice before the rush. We will have
staff staffing the phones and dealing with queries as quickly as
possible from Thursday 18 August. Our advice is to make use of the
online resources at www.wlv.ac.uk/clearing and to
keep checking – we expect some places will become available on the
following Monday or Tuesday, and we will show these in our
real-time vacancies listing.”
The University will hold an Open Day
on Saturday, 20 August 2011 from 10am until 3pm at its
Wolverhampton and Walsall Campuses.
The Clearing hotline is 0800 953 3222*
The Clearing Clinic can be accessed at www.wlv.ac.uk/clearing
*If you are calling from a mobile phone you may incur a charge.
The charge will vary depending on your network provider.
Date Issued: Friday, 12 August 2011
University of Wolverhampton, Wulfruna Street, Wolverhampton, WV1 1LY
Course enquiries: 0800 953 3222, General enquiries: 01902 321000 | Email: firstname.lastname@example.org
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