Students can meet up with a counsellor
by arranging an appointment or using the drop-in
Counselling is available throughout the year
at City campus during normal office hours; in
addition early evening appointments are available on Tuesdays and
Counselling is also available at
Burton campus on Thursdays, and
Walsall campus on Tuesdays during term time.
All appointments are made by
calling our administrator on 01902
Drop-in is available on all campuses
during term-time, no appointment necessary. Find out more about the drop-in service
One session may be all you need while some
students may want to see a counsellor over a longer period of time
and are usually offered up to six sessions. This is something you
can work out with your counsellor when you meet.
It is quite usual to feel a bit nervous or
anxious about meeting your counsellor for the first time, but you
needn’t worry as the counsellor will help towards putting you at
During the first session you are given the
opportunity to discuss whether counselling is right for you and
what might be the way forward.
Appointments will last approximately 50
minutes and you usually meet with the same counsellor each
We ask all students to register with us when
you come for the first time.
We do keep some records to help us remember
what was presented to us by our clients and some statistical and
factual information is stored on our database anonymously.
Further details about our record keeping can
be found on our website, see Confidentiality and Recordkeeping or obtained
from the University Counselling Service. Your counsellor will also
explain further if you have any questions.
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Course enquiries: 0800 953 3222, General enquiries: 01902 321000 | Email: email@example.com
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