The University of Wolverhampton

Customer Promise Catering

Customer Promise

Here at the University Catering Services we have the following Customer Promise to you:

The department endeavours to achieve its Customer Promise by ensuring that:

  • A quality product is consistently provided
  • Staff are well trained, highly motivated, professional and welcoming
  • Sufficient resources are employed to cope with customer needs and demands of service
  • The service is flexible and provided in a welcoming and relaxing environment
  • Food and beverages are supplied at competitive prices
  • Staff listen to, respond to and act upon the needs of the customers
  • There is a proactive management presence
  • Our service is regularly reviewed to facilitate service improvement

If you would like to discuss this further please contact us on the details in the margin.

"Feeding your expectations"