Here at the University Catering Services we have the following Customer Promise to you:
The department endeavours to achieve its Customer Promise by ensuring that:
- A quality product is consistently provided
- Staff are well trained, highly motivated, professional and welcoming
- Sufficient resources are employed to cope with customer needs and demands of service
- The service is flexible and provided in a welcoming and relaxing environment
- Food and beverages are supplied at competitive prices
- Staff listen to, respond to and act upon the needs of the customers
- There is a proactive management presence
- Our service is regularly reviewed to facilitate service improvement
If you would like to discuss this further please contact us on the details in the margin.
"Feeding your expectations"