Say “Hello” to Canvas!

Canvas is the University of Wolverhampton’s new Virtual Learning Environment (VLE) which is replacing WOLF and WLVglobal (used for distance learning) for this academic year 2017/18. This means that:

• All modules that started on/after the 1 August 2017 are using Canvas.
• All modules that started before the 1 August 2017 are using WOLF/WLVglobal and will continue and finish those modules in WOLF/WLVglobal.

Canvas is where you will find the online learning materials for your modules, module activities such as discussions and quizzes, and your assignments.

To access Canvas you need to have completed your enrolment in e:Vision and have a University IT account. You can access Canvas in the following ways by logging in with your University email address/student number and password:

• The ‘Modules & Courses’ tile in myWLV (available to taught on-campus undergraduate, postgraduate and postgraduate research students)
• The ‘Canvas’ app, available on Apple (App Store) and Android (Google Play) devices. You will need to search for ‘Wolverhampton’ before you can log in
• https://canvas.wlv.ac.uk/
• Current Students homepage
• Desktop icon, available on all University Windows computers

If you experience problems logging in or have forgotten your password, please contact the IT Service Desk on ITSupport@wlv.ac.uk, extension 2000 from a University telephone or +44 (0) 1902 32 2000 from a telephone outside the University.

You need to have completed your Module Registration in e:Vision to access your modules in Canvas. If you have completed your Module Registration in e:Vision and your modules are not appearing on your Dashboard, it may be for one of the following reasons:

• Click on ‘Courses’ located on the left-hand menu, then click on ‘All courses’ (on a computer or on the web version of Canvas). To ensure that your modules are displayed on your Dashboard and Canvas app, click on the star next to the module title
• The module has not been published by the Module Leader

If you are experiencing any issues accessing your modules in Canvas, please contact your Faculty Student Services or log an e:Vision Helpdesk call. You can also contact Canvas Support via the ‘Help’ button in Canvas or seek help from Learning Centre staff who will be able to carry out a Registration Check on your student ID number which will help identify the issue and in many cases resolve the problem immediately.

If you need help with using Canvas, Canvas Support is available 24 hours a day, 7 days a week, 365 days a year via the ‘Help’ button located on the left-hand menu in Canvas. This includes self-help written and video Canvas Guides, live chat and support hotlines (UK and International). Additionally, there is a Student Help and Guidance Course which you can ‘Join’ and will provide you with information to get you started with Canvas.

If you are a returning student you will still have full access to historic learning materials, assignments and feedback located in WOLF.

For more information, please visit www.wlv.ac.uk/canvas