Mrs Teresa Graham

Assistant Faculty Registrar (Academic)

Email address: TeresaGraham@wlv.ac.uk Phone number: 01902 518802 Location: Walsall Campus Faculty: Faculty of Education Health and Wellbeing School/Institute: Cross Faculty Areas of expertise: Administration, project management and quality monitoring

About

My career began in 1989 as a shorthand typist for the Social Services Department at Walsall Metropolitan Borough Council.  In 1990 I acquired the role of Personal Secretary to the Principal of the then Sister Dora College of Nursing and Midwifery, Walsall Health Authority.  It was in the September of 1994 when nursing and midwifery integrated into education - University of Wolverhampton.   I have dedicated my time here since, providing a loyal and professional administration service to the Faculty of Education Health and Wellbeing in a number of varying roles. 

In 2012, I graduated from the University of Wolverhampton with a Masters in Business Administration (MBA) degree.  I have a passion around health and safety and qualitifed with the Institution of Occupational Safety and Health (IOSH) in 2013.

I am an effective people and resource manager and seen as a good leader.  I was awarded runner up of the Vice-Chancellor's awards for staff excellence in the category of 'outstanding manager of the year award' (2012) and also nominated in the category of 'excellent customer service' (2013) (2014) awards.  This is a prestigious recognition of my work.  I pride myself on picking up on new ideas and working creatively and innovatively with them, through to completion. 

Research interests

My dissertation investigated the incidences and causes of staff absence: a case of the School of Health and Wellbeing, University of Wolverhampton

Membership of professional bodies

Former member of the Association of University Administrators 2009-2011

Qualifications

  • Master in Business Administration (MBA)
  • IOSH Certificate in Managing Safely
  • Association of Medical Secretaries, Practice Administrators and Receptionists (AMSPAR) Diploma

Previous professional experience

  • School Site Manager, School of Health and Wellbeing, University of Wolverhampton 2004-2014.  Voluntary roles included Safety Co-ordinator and Energy and Environmental Co-ordinator
  • School Resources Administrator, School of Health and Wellbeing, University of Wolverhampton 2000-2004
  • Personal Assistant/Administrator to the Dean, School of Nursing and Midwifery, University of Wolverhampton 1994-2000
  • Personal Secretary/Administrator to the Nursing Times Open Learning Programme, Sister Dora College of Nursing and Midwifery, Walsall Health Authority 1991-1994
  • Personal Secretary to the College Principal, Sister Dora College of Nursing and Midwifery Walsall Health Authority 1990-1991
  • Shorthand Typist, Social Services Department, Walsall Metropolitan Borough Council 1989-1990