Individuals who wish to enquire about the data the University holds on them are required to make a "subject access request". Detailed below is the process for requesting access to the personal information we may hold.
Section 7(1) Data Protection Act 1998 an individual can ask the University:
An individual can also request that incorrect information is corrected.
An individual is entitled only to their own personal data. This does not include information relating to other people, unless they are acting on behalf of that person.
If the request does not relate to personal information, then it may be a request under the Freedom of Information Act 2000.
If you are a member of staff and have requested to see your HR file, you will be invited to the University to view your file.
If you have requested data, depending on the volume of data we may contact you and ask if it is more preferable for it to be supplied in electronic format, such as on a USB stick. Otherwise we will supply hard copies of data.
There may be a restriction on the data you are provided. Under the Data Protection Act 1998 there are certain exemptions which mean we may not be able to disclose it to you. For example, we are unable to provide third party data or data which would affect a Police investigation. If this is the case we will contact you and let you know the reasons why we are unable to provide the information.
If we do not hold any information we will confirm this in writing to you as a 'nil return'.
Under the Data Protection Act 1998 the University is required to respond to subject access requests within 40 days from the day after receipt of the request. Please note, the 40 day period begins from receipt of request, ID and payment. Therefore it is suggested you send all your documentation as early as you can to avoid any delay.
If you are unhappy with the subject access response, please let us know. You can contact us in writing via email (email@example.com) or in writing to: Office of the University Secretary, Offices of the Vice-Chancellor, University of Wolverhampton, Wulfruna Building, Wulfruna Street, Wolverhampton, WV1 1LY.
If you remain unsatisfied with the University's response please contact the information commissioner. They can be contacted as follows: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Further details on the Information Commissioner and their role can be found on their website www.ico.gov.uk.
If you think the information we hold is incorrect you are advised to contact us in writing and ask us to review the data. You may contact us via email at firstname.lastname@example.org or in writing to Office of the University Secretary, Offices of the Vice-Chancellor, University of Wolverhampton, Wulfruna Building, Wulfruna Street, Wolverhampton, WV1 1LY
The following individuals can request personal information from the University:
In some circumstances, individuals ask organisations such as Citizens Advice or a solicitor to act on their behalf. If this is the case, those acting on your behalf must provide evidence the individual (the data subject) has consented to the individual to act on their behalf. This consent must be sent to the University with the written request for data and the fee of £10.
Valid subject access requests require:
i. A written request
ii. Fee of £10
iii. Proof of identity
We cannot release data unless all of these are provided.
A valid Data Protection Subject Access request must be made in writing.
We have a subject access form which you may like to use or if you prefer, you can write a letter to us. Both are valid means of making a subject access request. Your request can be emailed to email@example.com or posted to:
Office of the University Secretary
Offices of the Vice-Chancellor
University of Wolverhampton
If you have difficulties completing the form or making a written request, please contact us on 01902 322620 or firstname.lastname@example.org we will be happy to help you.
The University of Wolverhampton charges a £10 fee for Subject Access Requests, as per Data Protection Act 1998 guidelines. Cheques can be made payable to The University of Wolverhampton; If you do not have a cheque book you can pay the fee by cash, debit or credit card at any of the Cashiers desks on campus citing reference: Subject Access Request R40011175 coded to G20272-2 account 1072.
We require two types of id - one photographic, such as a copy of a driving licence or passport or and another which shows you address, such as a utility bill etc. Please send these copies with your written request to the above address. We require this identification to be certain we are releasing data to the correct person.