Even if you never have to come on to campus, it is still easy for you to access our support services
If you need help and advice with choosing the right course; applying to the University; or if you have any questions or concerns prior to starting your course; you can speak to staff in The Gateway or students through the ASK a Mentor forum.
For information regarding fees, funding and financial support see our Money Matters pages.
Throughout your course, your Student Office will use e:Vision as the principal means of communicating with you and you should regularly check your e:Vision account for messages and amend your contact details as appropriate.
You may wish to use our online Student Office Helpdesk, available through e:Vision, to answer any queries you may have.
Here you can view the Frequently Asked Questions pages, or log a new help call if you cannot find an answer.
Access the University’s Virtual Learning Environment (VLE), WOLF, for lecture notes, course materials and online support and discussion around the modules on your course.
The University’s ePortfolio system called PebblePad will allow you to record and reflect on skills, events and achievements throughout your course.
Learning and Information Services are committed to helping you to access the information you need whatever your mode of study and wherever you are.
You can access epublications, online journals, ebooks, and ereference materials through the Learning and Information Services resources pages.
If you need help with accessing information you can call Learning Centre Direct or email learningcentredirect@wlv.ac.uk .
The Skills for Learning pages will provide information about the range of support we provide to help you to develop the skills required for successful study.
There is a range of study guide materials available on line to support with proof reading, group work, report writing, reflective writing, planning assignments, effective reading.
Ask Skills offers online support and virtual appointments if you are unable to attend on campus.
Available to all students of the University the Online Counselling Service is here to help you make the best of your time at University by offering free, professional, confidential and non-judgemental support to all students of the University via email contact.
If you are studying away from campus there are pages to support you helping yourself, including downloadable self-help leaflets and a website full of links to useful materials.
Ask Us is our online one to one careers guidance service.
We have a comprehensive careers library online and the Job Seeking Skills section of our website is full of information on employability skills and links to sites we recommend. You can register on our online jobs database you will receive regular job alerts designed to your requirements.
